Frequently asked questions

Common EG Technics questions

Confirmed answers about the company's services, products currently available online and enquiry process.

Is the online store the main EG Technics business?

No. EG Technics' core website covers ventilation services and SolarWhiz-related work; the store is an additional channel for selected DIY products.

Which products can I buy online?

The current online range includes EG-SVT002, EG-SVT003T, EG-SWF102, EG-SWF103, EG-SWF104, a replacement battery for EG-SWF103/104 day/night wall fans, and two refrigerator vent fan kits: SF-123 Solar Fridge Fan and FAN-124 Thermostatically Controlled 12VDC Fridge Fan (fan hub marked SF-124). The fridge fans are separate products from the solar wall fans. Check the Shop page for current configurations and prices; checkout displays the available payment and delivery options.

How does EG-SWF103 differ from the other wall fans?

EG-SWF103 has an integrated solar panel and a rechargeable day/night configuration. EG-SWF104 uses a separate solar panel and rechargeable battery; EG-SWF102 uses a separate solar panel and is solar-only. Confirm suitability for your application before ordering.

How do I choose between the SF-123 and FAN-124 fridge fans?

SF-123 is solar powered and includes a separate solar panel, with no battery in the package. FAN-124 uses a thermostat controller and requires a compatible 12VDC power source, which is not listed among its package contents; the fan hub is marked SF-124. Check your refrigerator vent, mounting arrangement and available power or sunlight before choosing; the products do not include installation.

What is the difference between the EG-SWF102 and EG-SWF104 wall fans?

Both use a separate solar panel. EG-SWF102 is solar-only and has no battery or on/off switch. EG-SWF104 includes a rechargeable battery and a manual on/off switch for its day/night configuration.

Which wall fans use the replacement battery?

The replacement Ni-MH battery is for the day/night EG-SWF103 and EG-SWF104 wall fans. It is not for EG-SWF102, which is solar-only and does not use a battery. The battery is sold separately from the fan and solar panel.

Does EG-SVT003T reverse airflow?

Yes. Its separate IN / OFF / OUT control selects intake, stop or extraction. Its two-speed Turbo control is a different function.

How do I ask about a service or product?

Use the Contact page, call or send a text. For a product enquiry, include the model number; for a site enquiry, provide the full service address (street, suburb, state and postcode), space and problem so EG Technics can assess the site and prepare an informed quote.

Are delivery and installation included?

Currently listed online products have free standard shipping within Australia; checkout displays available delivery options. Installation is not included unless EG Technics confirms it separately.

Need help now?

Contact EG Technics before ordering

Ask about product suitability, delivery or a ventilation service.

Contact EG Technics