Website and store terms

Website and store terms

Product ordering and service enquiry information for EG Technics Pty Ltd.

Services and quotations

Site assessment, scope, pricing and acceptance terms must be confirmed in the relevant quotation or agreement.

Product orders

Review the product model, quantity, delivery address, payment option and final total before placing an order. The online store uses Ecwid and PayPal Checkout. Contact EG Technics promptly if you need help with an order or wish to request a change or cancellation.

Delivery, returns and warranty

Free standard shipping within Australia currently applies to products listed in the online store. The 24-month product warranty and unconditional 30-day return offer apply to EG-SVT002, EG-SVT003T, EG-SWF102, EG-SWF103, EG-SWF104, the EG-SWF103/104 replacement battery, the SF-123 Solar Fridge Fan and the FAN-124 Thermostatically Controlled 12VDC Fridge Fan. The 30-day return period starts when goods are received; buyers pay return shipping for non-faulty returns. A product order does not include professional installation unless agreed separately.

Shipping and payment ↗Returns ↗Warranty ↗

Website information

Product and service information should support an informed enquiry but does not replace a site-specific assessment where one is required.

Applicable rights

These terms do not exclude or limit your rights under Australian Consumer Law. The stated return offer and product warranty are additional to those rights.

Need help now?

Contact EG Technics before ordering

Ask about product suitability, delivery or a ventilation service.

Contact EG Technics